Returns
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 24 hours.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@exitplug.com and send your item to the address that we will give you through email.
Need help?
Contact us at info@exitplug.com for questions related to refunds and returns.