Menu Close

FAQs

Can I trust your site?

Yes! At exitplug.com, we believe in giving our customers the ultimate experience when using Nembutal. That’s why we only offer the highest quality of products from the best and most reputable sources. As Nembutal enthusiasts ourselves, we personally sample and test all products to ensure they meet our highest standards.

Who is eligible to purchase on your site?

Anyone in Canada, USA, Europe and Australia who is over the age of 19 can buy on our site. We do not sell to minors – we are very strict on this policy and there are no exceptions.

We only ship coast to coast within Canada, USA, Europe and Australia.

 Do you offer free shipping?

Yes! We offer free shipping on all orders over $99. Orders below $99 are charged $15 flat rate for shipping. All orders are shipped expressed and come with a tracking number.

CAN I PAY WITH MY INSURANCE?
We currently do not accept insurance as a form of payment. However, we are able to provide customers with medical expense reports to make insurance claims.

Should your shipment not arrive within 10 business days from the date shipped, a member of our loyalty team will be in contact with you.
We do not accept returns on any medications. However, should there be a defect with the supply that was sent to you, please give us a call right away.

Protecting your confidentiality information is our foremost priority. Canada’s PIPED (Personal Information Protection and Electronic Documents) Act prohibits us from sharing our customer’s personal, medical or financial information to anyone (without your consent) other than the health professionals responsible for filling your prescriptions.

A generic medication is a medication which is manufactured by a company which was not the innovator. Due to expired patents on certain medications, other manufacturers are allowed to produce and sell the generic equivalent medication at a lower, more competitive price. A generic medication is bio-equivalent, meaning it contains the equivalent active ingredient, to the brand name medication. Due to strict regulations for the generic drug industry, these drugs must provide the same therapeutic effect as the brand name medication. However, there may be some variation to the size, shape and color of the medication.

As long as you have a valid pet prescription, we would be more than happy to assist you. You will need to register a new account and choose “Pet” as the option. You can also place the order by calling us.

CAN I SPEAK DIRECTLY TO A PHARMACIST TO ASK QUESTIONS ABOUT MY MEDICATION(S)?

Yes! You can email us at info@exitplug.com and ask for a pharmacist if you have any questions about your medication. You will also receive a patient education sheet about your medicine with your order.

× How can we help you?